k999bet Privacy Policy — How Your Information Is Protected

This Privacy Policy explains how k999bet collects, stores, uses, and protects your personal information. It applies to our website, mobile app, and all services we offer.

By creating an account or logging in to the k999bet platform, you are deemed to have accepted this Privacy Policy. We treat your data as a responsibility, not an asset.

This policy is a Terms & Conditionsread together with this document for the full picture. For any questions, contact us at support@k999bet.click.

K999bet only collects information that is genuinely necessary to provide its services. There are two sources of data collection — directly from you, and from how you use the platform.

What you provide directly:

• Name, date of birth, email address, and mobile number — collected at registration
• Identity document details — during verification (if required)
• Payment method details — during deposits and withdrawals
• Information provided and conversations held when contacting support
• Documents uploaded for age verification

Automatically Collected Information:

• IP Address & Device Type
• Browser & Operating System Type
• Time spent on the platform and pages visited
• Betting & Game History
• Login time and geographic location (country and city level only)

Every purpose for which your data is used is clearly listed below. We believe you have the right to know exactly how your information is being used.

For marketing communications — you can opt out at registration or at any time afterwards. To stop promotional emails, click the unsubscribe link at the bottom of any email or let our support team know.

K999bet does not sell your personal data. However, in specific circumstances we may need to share limited information with trusted partners — and only when it is genuinely necessary to deliver the service.

Parties with whom data may be shared:

• Payment Providers: bKash, Nagad, etc. — used solely to process transactions
• Game Providers: Pragmatic Play, Evolution Gaming — for game fairness and session management
• Security Services: Fraud Detection Software Providers
• Legal Authorities: Where required by government order or legal obligation
• Audit Body: Independent Licensing & RNG Verification

If k999bet ever merges with or is acquired by another company, your data may transfer to that entity. We will notify you before any such change and give you the opportunity to request deletion of your data if needed.

K999bet uses multiple layers of technical protection to keep your data secure. A password alone is not enough — which is why we focus on deeper, more comprehensive security measures.

• 128-bit SSL/TLS Encryption: All communications on the website and app are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for login.
• Encrypted Database: Data stored on our servers is encrypted.
• Regular Security Audits: Audited by independent external security experts.
• Access Controls: Only authorised staff can access specific data.
• Suspicious login detection: Unusual login patterns are blocked automatically.

You also play a role in keeping your own account secure. Use a strong password, never share your login credentials with anyone, and be cautious when accessing your account over public Wi-Fi.

Cookies are small text files stored on your browser or device. k999bet uses cookies to keep the website running properly and to improve your experience.

You can delete existing cookies or block new ones at any time through your browser settings. Note that blocking essential cookies may prevent k999bet from functioning correctly.

K999bet does not retain data beyond what is necessary. A specific retention period is defined for each type of information.

• Account Information: For the duration of account activity and 5 years after closure (legal obligation).
• Transaction Records: 5 years — required by law for AML and tax-related purposes.
• Betting History: 2 years — for responsible gaming monitoring purposes.
• Support Conversations: 1 year — for quality control and training purposes.
• Analytics Data: 2 years in anonymised form.
• Login Logs: 90 days — for security monitoring purposes.

Once the retention period expires, data is securely deleted or fully anonymised. If you wish to have your data deleted earlier, contact support — we will action it unless it falls under a legal obligation to retain.

You have a number of rights regarding your personal data. These are not just rights on paper — k999bet is committed to upholding every one of them in practice.

K999bet is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

Age is verified at registration. If it is later found that a member is under 18:

• The account will be suspended immediately.
• All data belonging to minors will be permanently deleted.
• Any deposited funds will be reviewed separately for return.

K999bet reserves the right to update this Privacy Policy as needed. When changes are made, the date at the top of the page will be updated. For significant changes, a notification will be sent to your registered email address.

Minor updates such as clarifications or wording improvements may be made without a separate notice. It is worth revisiting this page from time to time to stay informed.